Contact Us

Thank you for visiting Pumpdelta. We are committed to providing clear, responsive, and reliable customer support. If you have questions regarding an order, payment, shipping, return, refund, or other matters related to our website and services, please feel free to contact us.

Customer Support

Email: service@pumpdelta.com
Phone: +86 13093732124

For inquiries regarding an existing order, please include your order number and the email address used when placing the order. Providing complete and accurate information will help our customer service team assist you more efficiently.

How We Can Help

You may contact us regarding:

Order status and order information;
Shipping and delivery questions;
Payment or billing inquiries;
Returns, refunds, and cancellations;
Website-related questions;
General customer service inquiries.

If your inquiry concerns a damaged, incorrect, incomplete, or missing order, please provide your order number, a description of the issue, and relevant photographs when available.

Response to Inquiries

We aim to review and respond to customer inquiries as promptly as reasonably possible. Response times may vary during weekends, public holidays, or periods of high inquiry volume.

To avoid unnecessary delays, please provide sufficient information about your request when contacting our customer service team.